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System Requirements

Before purchasing any multimedia product on CKE18.com, please review our System Requirements. If your system does not meet these requirements, you will not be able to use our products and/or will not receive the highest quality stream. For information on accessing your CKE18 subscription on devices other than your PC, see the Subscription Access FAQs.

  1. Customer Service
  2. CKE18 Recommended Profiles
  3. Browser and Plug-in Downloads

  1. Customer Service

    If you have a question, which is not answered here, please check the Help & FAQs. You can also e-mail our Customer Service Department.

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  2. CKE18 Recommended Profiles

    CKE18.com runs in most current Internet browsers and on many mobile devices. To watch CKE18.com video and/or current CKE18 subscription video content, you need an HTML5 supported browser or Adobe Flash Player 10 (or above) installed on your computer. See Section 3: Flash Player Requirements for more information. Some features may be limited or unavailable if you are running a configuration that is not recommended. The following profiles are recommended for a standard CKE18.com experience. Note: If your computer is more than approximately three (3) years old, then you may experience technical difficulties when attempting to use CKE18.


    Windows Minimal Profile:
    Operating System Processor RAM VRAM Browsers Plug-ins
    Windows 7, Windows Vista, Windows XP, Windows 2000, Windows Server 2003 Intel® Pentium® 4 2.33GHz (or equivalent) 256MB 64MB Internet Explorer 6.x (or higher), Firefox 2.x (or higher), Google Chrome 11.x (or higher), or AOL 9 Adobe Flash Player 10 (For better performance we recommend 10.2 or higher)

    Apple Minimal Profile:
    Operating System Processor RAM VRAM Browsers Plug-ins
    OSX 10.4.x, 10.5.x, or 10.6.x PowerPC® G5 1.8GHz or Intel Core® Duo 1.5GHz 512MB 64MB Safari 3.x (or higher), Firefox 2.x (or higher), Google Chrome 11.x (or higher) Adobe Flash Player 10 (For better performance we recommend Version 11)

    1. Internet Connection: A high speed broadband Internet Connection (Cable, DSL, T1) is recommended to stream CKE18 content. Streams range from 200kpbs - 2000kbps. You may do a speed test to determine your average connection speed before joining.

    2. AOL Users: Please note that running the AOL environment may consume a substantial amount of the computer's memory and processor, thereby potentially disrupting performance. CKE18.com does not guarantee AOL versions will perform correctly.
    3. Other General Settings:
      1. JavaScript turned ON: This is the standard setting for all browsers. The site will not work if JavaScript is turned off.
      2. Cookies enabled: This is the standard setting for all browsers. If cookies are disabled, you may encounter login errors and experience difficulties viewing certain content.
      3. Pop-up and Ad Blockers: You may encounter page loading difficulties if pop-up and ad blockers are enabled. Please add CKE18.com to your "allow" list.

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  3. Browser and Plug-in Downloads

    The following recommended browser and plug-in downloads are available at no cost.


    Browser and plug-in downloads
    Applications/Plugins PC MAC
    Flash Player Download Download
    Mozilla Firefox Download Download
    Internet Explorer Download N/A
    Java Download Download
    Google Chrome Download Download
    Safari N/A Download

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